September 2017

Suncorp Stadium renews Ticketek partnership

Queensland’s iconic Suncorp Stadium has renewed its long-standing partnership with Ticketek. The ticketing services relationship spans more than three decades and has covered some of the greatest moments in Australian sport and entertainment at the stadium in Milton, Brisbane. The latest multi-year renewal commences in 2018 and includes a major investment in new technology to …

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Ticketek opens its core to reach out to customers

Ticketek’s parent TEG has embarked on a strategy to provide real-time data streams to venues, sports codes, teams and travel package bookers, opening new avenues to connect with customers. TEG Chief Technology Officer Matt Cudworth calls it “innovation through integration”. The initiative is underpinned by an 18 month-old technology strategy to reinvigorate and open Ticketek’s …

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TEG Analytics and TEG Rewards shine light on esports

A breakthrough data science project using TEG Analytics’ new Genome Live™ analytics platform has opened the door to the world of esports for marketers trying to understand one of the most sought-after demographics. In Australia, esports has almost 1.5 million avid followers, according to the Omnibus survey by TEG Rewards, TEG’s online research business. This …

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Ticketek Migrates To MongoDB Atlas to Improve Digital Experience

Ticketek, Australia’s largest ticketing company in the sports and live entertainment industries, is delivering an enhanced customer experience to millions of customers after migrating to MongoDB Atlas, MongoDB’s database as a service. MongoDB Atlas serves as the data layer for the core transactional systems needed to power Australia’s most advanced multi-channel ticket sales and distribution …

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